Project Sunshine
Turnaround and Optimization of European Supply Chain for a Global Eyewear Brand.
OpsClinic was tapped by a private equity backed, luxury global eyewear brand to conduct an operational assessment of its European organization and operations, uncover opportunities for value creation, and craft a roadmap to optimize its organization and local supply chain serving customers across the European region. Following our assessment, we moved swiftly in partnership with senior executives to deliver the recommended organizational, strategy and partnership changes which resulted in the brand creating a scalable platform to continue to delight its customers across the EMEA region.
Operational Assessment: Conducted a comprehensive review of the brand’s European organization and operations to identify inefficiencies and potential value creation opportunities across people, process, strategy and systems.
Supply Chain Optimization: Proposed and executed strategies to streamline the local supply chain, enhancing performance and cost-effectiveness.
RFP Creation & Fulfillment Partner Selection: Performed a rigorous RFP process and delivered a fully negotiated contract with the best-fit fulfillment partner for the EMEA region.
Transition & Change Management: Managed the transition and critical aspects of the change to the brands global operations with a lens on process optimization and future success.
Outsourcing Success: Successfully outsourced the fulfillment function, achieving significantly reduced costs while simultaneously improving service levels and scalability. Creating enduring enterprise value for stakeholders.
Technology Integration: Ensured seamless integration of the brand’s ERP and related systems to support operational improvements and supply chain enhancements. Remediation and replacement of underperforming partner to achieve best value for money and systematic stability.
Global Logistics Expertise: Leveraged OpsClinic’s global logistics expertise and boots on the ground from our Netherlands team in conjunction with local resources to ensure a smooth launch, seamless transition, and positive impact on customer satisfaction and delight.
Program & Change Management: Leveraged OpsClinic’s program management expertise and local strategic presence in Europe to ensure smooth implementation and adoption of changes.
This project showcases OpsClinic’s ability to combine strategic insight, operational excellence, and hands-on execution to deliver measurable improvements in cost, service levels, and organizational readiness for Private-Equity backed brands scaling-up and improving their operational excellence.